Certificate in Local Governance Programme Content
1. Community Leadership, Representation and Change
Aim: To enable councillors to perform their community leadership, scrutiny and representational roles better and to champion organisational and community change.
Community leadership
Community cohesion
Scrutiny and Overview
Engaging with community interests
Concept of social capital
Case work management
Balancing Ward/Council interests
Conflict resolution
Use of mediation
Leadership styles
Organisational culture
Creating shared vision
Leading people through change
Continuous learning at all levels (political
and officer)
Coaching and mentoring
Community involvement
Urban regeneration
Change management
Mediation Skills
2. Governance, Policy and Regulation
Aim: To enable councillors to perform their governance, and policy roles better within the national, legal and political context.
Relationship with central govt
Models of local governance
The councillor role
Local Government new agenda
E-Government
Policy development
Transparency
Regulatory Framework
Ethical codes of behaviour
Managing the political dimension
Inspection function
EU and international comparisons
3. Service Improvement and Efficiency
Aim: To enable councillors to perform better their role of leading service improvement and efficiency making greater use of increasingly scarce resources.
Service strategy
Improvement and Efficiency agenda
Developing strategy
Partnerships and multi-agency working
Strategic alliances
Commissioning/contracting
Outsourcing/in-sourcing
Third sector
Social enterprise
Management principles
Integrated nature of management
LG finance
Joined-up delivery
Performance management
Achieving a high performance workforce
Quality standards
(TQM, ISO, BEM, IIP)