Performance management for Town and Parish Councils

This practical course will help you build confidence in managing performance fairly, consistently, and with the right level of challenge and support. You will cover the essentials, from performance development reviews and SMART objectives to handling difficult conversations, understanding performance capability, and using the right tools such as performance improvement plans.

Course content

• What are Performance development reviews and when to have them?
• SMART objectives – what are they and how to set them
• Difficult performance conversations and how to conduct them successfully
• What is Performance Capability?
• When to conduct a performance capability meeting
• What should a standard performance capability policy and procedure look like?
• Tips on how to conduct a performance capability meeting
• What and when to use a performance improvement plan

Learning outcomes

• Understand what performance development reviews are and when to hold them
• Understand how to set SMART objectives
• How to have successful difficult performance conversations
• Understand what performance capability is
• Understand when and how to conduct a performance capability meeting successfully.
• Understand what is and how to create a performance improvement plan

This course has a maximum capacity of 20 delegates, so book your place now!

Date & Cost

• SEE Member organisations: £160 + VAT per delegate
• SEE Non-member organisations: £200 + VAT per delegate

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Please ensure you have read our Cancellation Policy before booking

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SEE Member - £160 plus VAT each012

The rate applies if your organisation is a Full or Associate Member of SEE. If you are not sure please contact us to check.

SEE Non-member - £200 plus VAT each012

This rate applies if your organisation is not a member of SEE. If you are not sure please contact us.

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