Organisational Intelligence Service

Our world is increasingly driven by data and analytics to enable us to make evidenced based decisions, demonstrate value for money and to deliver exceptional services to our communities. Which is why we create the Organisational Intelligence Service (OIS) supporting strategic HR delivery.

There are four main ways we do this using:

Mini Surveys

Open to all SEE members and OIS subscribers.

SEE’s long running mini survey service remains available to all our members and is now available to our OIS subscribers too. Our monthly mini survey is circulated to a mailing list of HR professionals in councils across our region, who are given two weeks to respond.

Results are collated and shared with the requesting authority and those who responded to the survey within a week of the closing date. We can include questions on any topic not collected in InfiniStats for our members.

Extra for OIS subscribers:

If there is insufficient information in the system (while InfiniStats is in its growth phase) we will include such data requests within our mini surveys. Data provided by OIS subscribers will be added into InfiniStats and all responses will be circulated to OIS subscribers.

Inifinistats logo

InfiniStats is a secure and intelligent data repository accelerating accurate data collectionbenchmarking and reporting within organisations, for south east region councils replacing the now decommissioned Epaycheck. 

For OIS Subscribers only.

We have partnered with London Councils to offer a solution that will for the first time let south east councils benchmark themselves against each other and organisations across regions, including London

The surveys have been shaped over 20 years in consultation with Heads of HR of all the London boroughs, who meet regularly to discuss their needs. As a result, the surveys are relevant and reflect the real-life issues HR teams face.

Use of the system is via the InfiniStats website at Not only is this an opportunity to become part of the only Local Government specific benchmarking system, it also offers your organisation a data solution to store and interrogate your own data whenever you need. 

Benefits for you


  • InfiniStats helps you to sort your workforce data in a meaningful way to run reports about your own organisation
  • Gives you all the data for evidence-based strategic decision making
  • Reports and benchmarking against other councils for comparator purposes
  • One-click report generator
  • Once-click scorecard creation 
  • Saves time and money with its incredible reporting system
  • Potential to benchmark against councils in other regions, including London
  • Reports generated in your councils’ own branding – including logo and corporate colours
  • Epaycheck data can be uploaded directly into InfiniStats, and we can do that for you
  • Gender Pay Gap data is pulled from into InfiniStats for you
  • Many more job families than Epaycheck 
  • Specifically designed to meet the needs of local authorities
  • Established and robust system used by all councils across London for the past 8/9 years
  • The more you put in the more benefits you will gain!


InfiniStats Hub

Click here for video walkthroughs and survey schedule.

InfiniStats provides

“…shared knowledge; more efficient resource usage; evidence-base for interventions…”

Judges at PPMA awards


What will it involve for me?

If you do not respond to a particular survey you are unable to report on it; only participatory councils have the ability to see others’ data which gives a greater degree of confidence in the quality of the data. The more you put in, the more you get out! 

There are currently up to 11 surveys included in the benchmarking offering, with the ability to easily add more as the demand arises.


What will I get out of Infinistats?

major benefit of InfiniStats is the range and quality of reports it provides, see below for more information.


With Infinistats you are able to generate fully branded reports to which you can add your own comments, or amend the generated commentary.

You can also chose the type of graph you wish to export your data to. 

This example shows the reporting council (in black) compared to others in the group:

Infinistats generated bar chart

Other formats of graph are available to suit your needs:

Inifinistats generated report with pie graphs and charts


A scorecard can also be generated, which could easily be incorporated into an annual report:

Infinistats generated scorecard


For OIS subscribers only.

XpertHR’s pay benchmarking resource. We recognise, in today’s recruitment and retention market, that councils are no longer just competing with each other. To help our councils understand their position in the market when recruiting to a vacancy, we now offer access to Cendex’s pay data. Simply submit a request via and the team be in touch to discuss your specific data needs. If you are looking to restructure a large team or need a large number of jobs benchmarked we can support you through our consultancy service, and as OIS subscribers you don’t pay a data access fee.

OIS Network

For Infinistats Superusers and designated end users. This virtual network meets every other month to discuss key issues and look at future data needs. The network acts as a sounding board for development options for our OIS service and specifically InfiniStats.

Frequently asked questions

What are the key benefits to joining OIS?

Joining our OIS service instantly gives you the ability to compare your council against neighbouring and further afield councils plus other sector data. You can use this to benchmark against others and monitor your own trends.
All this data used in InfiniStats can be found in your in-house HR systems, but by participating in and inputting into the system you can immediately see any headline issues that need attention. It is vital to keep in mind that data forms evidence which is the primary requirement for evidence-based decision making. The OIS allows you to produce evidence to support financial investment in HR and OD initiatives and speak the language of the Corporate Leadership Team.

How and where do I start uploading my data?

As soon as you have access to InfiniStats you can start uploading data. There are spreadsheet and survey templates within the system itself. You can complete these in one sitting, or save and come back to them at any time. Any issues you have you only need to get hold of us here at SEE and we will assist you, we offer online training where required, or can even help with the data upload. All the data required should all be easily accessible from your in-house HR/Payroll systems.

How much time will I need to spend inputting my data?

You can spend as much or a little time as you want uploading your data. We know the pay surveys can be daunting to start with, but you can work in batches – year 1 work on 10 or so job families that you are most interested in, year 2 add another 10. The template spreadsheets or online surveys within InfiniStats are designed to make the system as simple as possible. Any surveys that you complete will allow you to access that data. Remember, the more you put in the more you get out.

What if the data I need isn't available in InfiniStats?

If there is insufficient information in the system don’t fret, simply get in touch with us via email at, with the job role you need data for and we can assist you. We can include Infinistats metrics data requests (from OIS subscribers) within our mini surveys. We also have access to Cendex pay data which enables benchmarking across all sectors.

Is it just South East data on InfiniStats?

No, other regions are onboarding all the time. Regions currently using the system are South East, London, West Midlands, with East of England in the very early stages of onboarding. Currently there is a national conversation, supported by the LGA, about the future of data collection within the sector and looking at how Infinistats could be the solution.

How do we access Cendex data?

Simply submit a request via and the team be in touch to discuss your specific data needs.

If you are looking to restructure a large team or need a large number of jobs benchmarked we can support you through our consultancy service, and as OIS subscribers you don’t pay a data access fee.

How do I request a mini survey

Email us at and let us know what questions you would like to ask.

How much does the OIS cost?

The annual cost of the service is dependent on whether you are a member or non-member, please get in touch to discuss subscribing to OIS.

Although the service will be available to all southeast region councils, an SEEsubsidised discount is made for councils in membership of us as part of your subscription. 

Included in the cost is tailoring the system with your logo and branding, and all the support and development you would need from SEE and the developers to ensure the system keeps meeting your needs.

Step 1

Sign up. Email us or complete the form below to let us know you want to get the benefit of the Organisational Intelligence Service.


Step 2

Send us a high resolution copy and corporate colours so we can ensure your one-click generate reports are fully branded

Step 3

Nominate your super user who will be responsible for adding additional users at your authority, giving you full control

Step 4

Send us your Epaycheck data and fill in surveys via an Excel spreadsheet (which we will send you)



Step 5

Upload your surveys to Infinistats where it is validated and stored with other responses (you can also amend your data directly within the website if that’s easier for you).

Get In Touch

Any Questions? Let’s Chat!

If you want to get in touch about our Organisational Intelligence Service, just drop us a message using the form, and a member of our team will be in touch.

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